Customer Service

We pride ourselves on our excellent customer service. 
Please feel free to contact us if we can help you in any way.

Office Hours      
Monday - Thursday   8:00 AM to 5:00 PM ET
Friday                     8:00 AM to 4:00 PM ET
Weekends & evenings by appointment

Telephone:            
Office Phone     315-797-5447     
Outside NY- Toll Free  800-455-2289

E-mail       Main office :       

STAFF                Email address           After hours contact
Jean Springer                                    315-724-8919
Donna Canarelli                                     315-723-9210
Lynn Springer                                           315-542-8399
Marie Podkowinski                                  315-427-5448

          Jean                                       Lynn                                            Donna                                    Marie

Agency's Physical Address:    GETAWAY TRAVEL    2019 Sunset Ave.,  Utica, NY 13502